sales@leadout.technology
Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.
411 University St, Seattle, USA
engitech@oceanthemes.net
+1 -800-456-478-23
Users are able to use mobile application to manage support tickets
Customer & Technician user permission setting
Warehouse ticket system for technician to request equipment
Report & Track for technician real-time location for repair status
Setup SLA for ticket response rate and alert for manger to review performance
Review the support system performance in custom dashboard
Customer support is a challenge to every B2C Business.
As customers are facing different situations, calling the support center take extra steps for them to connect with the solutions.
Why not let them create support request and categorized their situations by themselves.
//No more busy line for your service hotline.
We have done some amazing projects with our clients !
