Product
AIDER — your mobilized support system
Assign the support ticket to the right person. Let us give you a 30-minute demo.
Assign the support ticket to the right person
Customer support is a challenge for every B2C business. Rather than calling a busy support center, let customers create requests and categorize their own situations.
No more busy lines for your service hotline.
Everything you need for support
01
Mobile App — manage support tickets on the go
02
User permission & authority — customer and technician roles
03
Equipment & warehouse — ticket system for technicians
04
Real-time location — report and track technician repair status
05
SLA alert — response-rate alerts for managers
06
Analytics report — review performance in a custom dashboard
Introduce our projects
We have done some amazing projects with our clients.
iOttie Website
RentBook App
Investors Trust App
Warner Music Competition Creator
